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THE PROCESS

PrepArations and what to expect during your upcoming project

General guidelines to walk you through the process

GETTING ON THE SCHEDULE:

Upon receipt of your approved quote, please contact the office to pay your 1/3 deposit REQUIRED FOR SCHEDULING. You can pay this deposit by card, cash, or check. Once your deposit is made, you will receive a scheduling call from your assigned Project Manager.

Choosing your colors:

Please call (or email) in your color selections AT LEAST 2 WEEKS prior to your scheduled start date. The information needed is room, color name, and color number. 

Ex. Living Room, Argos, SW 7065

💡 Need expert advice? FREE, 1-hour, IN HOME color consultations are available for all clients with an approved quote of $3,000 or more! CLICK HERE to set up an appointment with our color consultant.

Final color selections are the responsibility of the homeowner prior to the job start date. MacFarland Painting is not financially responsible for any color changes once the job begins.

COMMUNICATION IS KEY!:

Communication is key for your project to run smoothly.

The FRIDAY BEFORE your project begins, your Project Manager will contact you directly to inform you what time his crew plans to arrive. Now is a good time to ask any questions/concerns you may have.

Have other questions/concerns? We are happy to help! Our office hours are Monday-Friday from 7:30am-5pm. Call/text/email the office at anytime during these hours and you are guaranteed to receive a speedy response. If you call outside of office hours, please leave a voicemail and we will get back to you at our earliest convenience.

FINAL WALKTHROUGH & PAYMENT:

Your Project Manager or Crew Leader will notify you a few hours prior to completion so that you are ready to do your final walk through.

All of our staff members are able to accept final payment. Feel free to hand any of the trusted painters cash or a check. If you would like to make a card payment, please call the office to process a credit or debit card number.

INTERiOR PAINTING:

Prior to your interior painting job, you are to remove all window treatments, blinds, art, wall hangings, electronics, and small breakable items from all areas being painted. Please also wipe/vacuum/dust any debris.

If you are physically able, please move all furniture to the center of the room. If requested, MacFarland Painting staff will assist in moving heavy/bulky items. All furniture will be wrapped in painters plastic prior to painting.

Our crew members will also cover the floors with a combination of construction paper, drop cloths, and/or painters plastic.

EXTERiOR PAINTING:

Prior to your exterior job, you are to remove furniture, planters, decor, etc. from the perimeter of the exterior to be painted. It is also important that you trim back shrubs, trees and other vegetation that will impede painting and repairs.

Be sure to have windows closed, access to electricity, and hose bibs turned on for access to water.

We use a variety of protective items (paper, tape, plastic, and drop cloths) and will set up an outdoor staging area for tools and supplies.

CABINET PAINTING:

Prior to your cabinet job, please use Simple Green, 409, or a non-oil based product to remove surface grease and dirt from all cabinets. We will not paint cabinetry that has not been wiped down.

There is NO NEED to empty cabinets; However, we do recommend pushing contents to the rear of the cabinets to facilitate painting.

If we are drilling for new hardware, it must be available on day one of your project.

STAIRCASE REMODELING:

We have 5 stock baluster selections listed on both our website and cabinet brochure.

CLICK HERE to view these stock options.

Your baluster style and pattern selection must be made 2 WEEKS ahead of the start date if you choose STOCK BALUSTERS.

Your baluster style and pattern selection must be made 2 MONTHS ahead of the start date if you choose CUSTOM BALUSTERS.

Please have a plan for children, physically unstable adults, and pets for the duration of your project.

We Appreciate Your Business. Thank You!!